Frequently Asked Questions

Welcome to Vintage Company.. we're always updating, changing or adding to our Frequently Asked Questions. Please feel free to contact us with further inquiries that may not be addressed here.

Can I pay with using my credit or debit card?

Yes, we accept Visa, Mastercard, Amex and (Bitcoin coming soon!) For local deliveries in Arizona.. we may accept COD

How does consignment work?

We accept consignment for vintage items only! You can go here to complete the simple form: Click here! Once we receive your completed form.. we will be in touch with your with pricing for each item (and what commission you will be paid) also details on how to send your items to us..(Arizona residents may qualify for free local pickups.) Once we have your vintage items at our facility we will assess the condition and contact you with further questions if needed. We will attempt to sell your vintage items for a total of 30 days.. if we are unsuccessful we will arrange for you to pickup or for your items to mailed back to you.

Do you guarantee that my items will sell?

Unfortunately, we cannot guarantee that we will be able to sell your vintage items. While we do all we can to help sell your vintage items.. it's out of our control to guarantee that your vintage items will sell. 

How does your auction work?

Our auction is only available for certain vintage items. Please email us if you would like to inquire to see if your vintage items meet our qualifications. Please contact us here: Contact Us

Where do you get your Vintage items from?

The bulk of our vintage items comes from "Us" but, a decent amount comes from consignment.

Do you accept refunds?

We do not accept refunds on any items purchased from our shop / ecommerce or auction.

What if I have other questions?

We love hearing from visitors / customers! Please email us or complete the form here Contact Us with further question! 

How can we advertise our business with Vintage Company?

Yes, we do allow for certain business types to advertise on our website, Vintage.Company! Please email us here with your inquiry.. Contact Us

Please be as detailed as you can be with regards to the nature of your business and make sure to add the website address ( or that you would like for us to advertise. We need as much information as possible to be able to make a decision.

How does shipping work?

If you are outside of  Arizona you will need to send your vintage items to us.. you are responsible to pay any and all shipping cost to ship to us. When you complete our consignment form.. we will contact you with regards to the details. 

If you are inside of Arizona and would like to consign your vintage items with us.. we can arrange for local pickup within a 10 mile radius of 85282 zip code. We may be able to make other exceptions if you are just outside of the 10 mile radius of 85282.. please contact us here: Contact Us

How do I care for the products I purchase?

While we try to help with providing product care instructions..we're not professionals with each and every product we list or sell on our site,. If you would like in-depth product care details / instructions over and above what we may list per product.. please get this information before you decide to purchase any products on our site.

How to become a Vendor at our Vintage Garage Sales or Events?

From time to time we hold Vintage Garage Sales or Events! If you are interested.. please contact us for further details! Contact us